Returns & Exchanges
Returns are eligible for store credit only within 14 days of purchase or delivery date. Return & exchange shipping is the responsibility of the customer. Returns past the two week mark will not be accepted and will be sent back at the customers expense.
What can be returned?
- Items that are UNWORN & unwashed.
- Items free of perfume, dog hair, deodorant, cigarette smoke, etc.
- Items purchased at regular price!
What cannot be returned?
- Items that have been worn or washed.
- Items that smell of perfume or cigarette smoke.
- Items with dog hair or deodorant.
- Graphic tees, bodysuits, swimwear, custom items, activewear such as sweatshirts, legging, sports bras
- Sale Items
- Accessories (Jewelry), shoes & swimwear.
- Items purchased with store credit OR a discount code.
Our Inventory is constantly changing so exchanges are not likely but can be requested. We will issue an exchange if the item requested is in stock at the time. If it’s out of stock, store credit will be issued!
If you received a damaged item, there is a three day notification policy from the day you received your item. Email us within three days for an store credit/gift card. Damaged items must be reported to us prior to wearing the garment. Tags must still be attached.
HOW DO I GET STORE CREDIT?
Store credit will be issued via email or direct message, in the form of a coupon code.
If your return does not meet requirements, it will be discarded.
Returns are processed every 3-4 days!
Please double check your shipping address!
ALL RETURN AND EXCHANGE REQUESTS SHOULD BE EMAILED TO:
ELIGIBLE RETURNS SHOULD BE MAILED TO:
Leather & Lace Boutique
1515 Veterans Memorial Parkway
Tuscaloosa, AL 35404