Returns & Exchanges

RETURNS:

Returns are eligible for store credit within 14 days of the purchase date. Return & exchange requests are made through our return portal: 

Return Portal

Returns past two weeks will not be approved.

What can be returned?

  • Items that are UNWORN & unwashed.
  • Items free of perfume, dog hair, deodorant, cigarette smoke.
  • Items purchased at regular price.


What cannot be returned?

  • Items that have been worn or washed.
  • Items that smell of perfume or cigarette smoke.
  • Items with dog hair or deodorant.
  • Bodysuits, swimwear, custom items, leggings, sports bras, cosmetics, perfumes
  • Sale Items
  • Jewelry
  • Items purchased with a discount code greater than 20% off


EXCHANGES:
We will issue a store credit code on every return for you to re-purchase your item if it’s available or find something else you love!

DAMAGED ITEMS:

If you received a damaged item, there is a three day notification policy from the day you received your item. Email us within three days for a store credit. Damaged items must be reported to us prior to wearing the garment. Tags must still be attached.

HOW DO I GET STORE CREDIT?
Store credit will be issued in the form of a coupon code.

Returns are processed every 3-4 days!

Please double check your shipping address! 

ALL RETURN AND EXCHANGE REQUESTS SHOULD BE PROCESSED THROUGH OUR ONLINE PORTAL: 

Return Portal

ELIGIBLE RETURNS SHOULD BE MAILED TO:

Leather & Lace Boutique

2000 Veterans Memorial Parkway, Suite 4

Tuscaloosa, AL 35404

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